Travel Agents
Resources and contacts for BSP/IATA agencies working with Cyprus Airways. Get support, review ADM policy, and apply for ticketing authority.
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Agents’ Support
View support contacts
| Channel | Details | Hours |
|---|---|---|
| sales@cyprusairways.com | — | |
| Phone (Sales) | +357 24 022206 | Mon–Fri, 08:00–17:00 |
| Phone (Call Center) | +357 24 000053 | Mon–Sun, 07:30–22:00 |
ADM Policy
Review Cyprus Airways’ Agency Debit Memo (ADM) policy before issuing tickets or EMDs.
View ADM Policy document
Download and review the latest ADM Policy in PDF format before issuing tickets or EMDs on Cyprus Airways.
How to apply for Ticketing Authority (BSP)
BSP travel agencies should follow the steps below. Cyprus Airways may grant or revoke authority at its discretion if policies are not met.
Application steps
- Download, fill, and save the BSP Agent Profile (DOCX) .
- Email sales@cyprusairways.com with:
- Subject: Request for Ticketing Authority –
- Body: BSP Country, Agency Name, IATA Number
- Attachments: Completed BSP Agent Profile, IATA accreditation certificate, valid bank guarantee/financial security, Certificate of Incorporation.
- Subject: Request for Ticketing Authority –
If reinstated from IATA default
Submit on agency letterhead and include IATA’s reinstatement letter, a bank letter explaining any technical error, or other evidence of innocence or settlement.